77bj's Privacy Policy — Our commitment to protecting your information

1. Introduction & Applicability

77bj is an international online gaming and entertainment platform. We believe that every member's personal data is their own asset, and safeguarding it is our ethical responsibility.

This Privacy Policy applies to all of the following:

• Anyone who visits the 77bj website.
• Registered members or users of 77bj.
• Anyone who downloads and uses the 77bj mobile app.
• Anyone participating in 77bj's promotional or marketing activities.

Please read this Privacy Policy carefully before using our platform. If you have any questions, contact our support team.

2. What Data We Collect

77bj only collects information that is necessary to deliver the platform's services. Collecting unnecessary or excessive data goes against our policy.

3. Purpose of Data Use

77bj uses your data solely for specific, legitimate purposes. No information is ever used beyond its intended scope.

• Account Management: For registration, login, and account verification.
• Payment Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Service: To address your complaints and queries.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal Compliance: To meet AML, KYC, and other regulatory compliance requirements.
• Service Improvement: To analyze and improve the platform experience.
• Promotional Communications: (With your consent only) to send you information about offers and bonuses.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate assistance.

4. Data Sharing & Disclosure

77bj never sells your personal data. However, limited information may be shared in certain specific circumstances.

• Payment Provider: Necessary information is shared with approved payment service providers, including bKash and Nagad, to process transactions.
• Technology Partners: Trusted technology service providers may access limited data to operate the platform.
• Legal Authorities: Data may be disclosed in response to a valid court order or regulatory request.
• Fraud Prevention: Relevant authorities may be assisted in investigations into money laundering or fraud.

5. Data Security Practices

77bj employs industry-leading technology and processes to keep your data secure.

Please keep in mind — no one can guarantee 100% security on the internet. You are also responsible for keeping your password and login credentials safe.

6. Cookie Policy

77bj uses various types of cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7. Third-Party Services & Links

77bj works with trusted third-party service providers to operate the platform. These providers only receive the data they need to carry out their designated tasks.

• Payment Gateway: bKash, Nagad, and other approved payment service providers.
• Game Software Provider: Licensed game developers who supply game content.
• Identity Verification Service: Approved service providers for KYC verification.
• Analytics Services: To monitor platform performance.
• Customer Service Software: For managing support chat and the ticketing system.

8. Your Rights

As a 77bj member, you have important rights over your personal data. We fully respect and uphold those rights.

9. Data Retention Period

77bj retains your data only for as long as necessary. Any data that is no longer needed is securely deleted.

• Active Accounts: Data is retained for as long as the account remains active.
• Closed Accounts: After closure, data may be retained for up to 5 years as required by law.
• Transaction Records: Retained for up to 7 years to meet financial regulatory obligations.
• KYC documents: Up to 5 years after legal verification requirements are met.
• Cookie Information: Up to 2 years from the session, depending on cookie type.
• Support Contact: Up to 2 years after the issue is resolved.

10. Children's Privacy

The 77bj platform is strictly for adults (18+). We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Age verification is carried out as part of the KYC process.
• If a minor registers by mistake, their account will be closed immediately.
• Any data identified as belonging to a minor will be deleted immediately.

11. Changes to the Privacy Policy

77bj may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• The date of any changes will be noted at the top of this page under "Last Updated".
• You will be notified by email of any significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

12. Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our Data Protection Team.

If you are not satisfied with our resolution, you may file a complaint with the relevant international data protection authority.